FAQs
Frequently Asked Questions
FAQ
Shipping and Delivery
USA Domestic – 35$
INTernational – 50$
EU Warehouse – 25$
Free for all for orders over 500$
USA Domestic 3-10 Working Days.
EU Warehouse 5-14 Working Days
INTernational 5-45 Working Days
We offer 3 main warehouse (more soon*)
USA Domestic – USA Only
EU Warehouse – Worldwide
INternational – Worldwide
We Aim to provide tracking numbers via email in 1-3 working days. (Monday – Friday)
If You’re waiting more than 3 days, contact us.
Every parcel is 100% discreet. Safe and discreet delivery.
Return and Exchanges
TEMPORARY We disabled returns! We are working on safe for both sides return process.
Product details
We are official distribution of three main brands:
PharmaQo Labs USA / UK
HT-Pharma EU
Proper Labs UK / USA
Yes – Please Check product description or blog. If You can’t find anything related to Your question – Contact us!
Yes – You can check recent lab result for each product in tab near product description or in product description.
We offer 100% customer satisfaction!
Every brand in our store contain verification code and online reviews.
Payment & Security
1) Cryptocurrency (BTC)
2) Revolut APP (GBP Account)
2) Western Union (coming soon)
3) Zelle (coming soon)
4) PayPal (coming soon)
5) Credit/Debit Card Payment
6) Venmo (temporary disabled)
Your payment info is securely encrypted and never stored after processing your order.
Average payment confirmation process might take like 24-48hrs.
If You’re waiting more – please contact us via live chat for instant help.
Every single payment method have instruction step-by-step which You can find during ordering process & order confirmation email.
Account Management
Customer Service
Our team is available almost 24/7 via live chat or email service.
Ordering Process
We offer simple ordering process. Add stuff to cart – fill delivery details – finish payment – wait for parcel and order confirmation email.
For gifts / samples – make sure to follow our newsletter!
Promotions and Discounts
Yes – For coupon / promo codes make sure to follow our newsletter!
There’s limited time Free delivery for orders above 500$.
Coupon code can be applied in cart.
Our refer-a-friend program gets You both 10% off.
Privacy and Data Protection
All info is securely stored and only used to process your order. After that – removed.
We never share or sell your personal data to any third parties.
Company details
We are online anabolic steroids store – Steroiduck – located in USA and EU, with Worldwide Delivery.
No. It’s only online store.